Shipping and Returns Policy

Thank you for choosing fitnessattire.fit operated by Online Tech Business Ltd. Please review our Shipping and Returns Policy to understand how we handle orders and returns.

Shipping Policy

  1. Order Processing: Orders placed on business days (Monday to Friday, excluding holidays) before 1:00 PM (GMT) are processed and shipped on the same day.
  2. Shipping Options: We offer various shipping options at checkout, including standard and expedited shipping. Shipping times may vary based on the shipping method selected and the delivery address.
  3. Next Day Shipping: Orders placed before 1:00 PM (GMT) on business days are eligible for next day shipping, subject to stock availability.
  4. Shipping Costs: Shipping costs are calculated at checkout based on the selected shipping method, delivery address, and the weight/size of the items in your order.
  5. Delivery: Once your order is shipped, you’ll receive a shipping confirmation email with tracking information. Please ensure someone is available to receive the package at the delivery address provided.
  6. International Shipping: We ship to select countries internationally. Please note that international shipping may incur additional customs duties, taxes, or fees.

Returns Policy

  1. Returns: We want you to be satisfied with your purchase. If you’re not, you may return the item(s) within 14 days of receiving your order for a refund or exchange.
  2. Eligibility: Returned item(s) must be unused, in their original condition, and in the original packaging. Certain items like underwear or swimwear may not be eligible for return due to hygiene reasons.
  3. Initiating a Return: To start a return, contact our customer service team at info@fitnessattire.fit with your order number and reason for return. We’ll guide you through the process.
  4. Return Shipping: The customer is responsible for return shipping costs, except for returns due to our error or defective items. We recommend using a trackable shipping service.
  5. Refunds: Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. Approved refunds will be processed within 14 days to your original payment method.
  6. Exchanges: If you want to exchange an item, please contact our customer service team. Exchanges are subject to availability.
  7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.

For any questions or concerns about our Shipping and Returns Policy, please contact us at info@fitnessattire.fit